Sears Home Warranty Review


Written By: Ehsan Jahandarpour

sears home warranty review

Is a Sears Home Warranty worth the money? It depends on your circumstances, but overall this home warranty is standard for most plans. The price is reasonable and the coverage is average. The major complaint is the high Cancellation fee, which is almost double the industry average. The service is not free, though, until you receive their prior express consent. In my Sears Home Warranty review, I’ll point out the good points and bad points about this plan.

Coverage is standard for home warranty plans

Coverage for Sears home warranty plans is pretty standard. In general, they are not more or less extensive than the plans offered by other home warranty companies, but some features are not covered. This coverage also does not cover haul away fees, permits, alterations, misuse or bad maintenance. Also, if you upgrade or modify certain parts of your home, you might not qualify for coverage. You may need to apply for a separate plan if you have these requirements, as your coverage is limited.

A typical coverage plan covers a variety of appliances, including a refrigerator, microwave, oven, and dishwasher. A few appliances are not covered, though. Coverage is usually restricted to working parts and excludes the internal lining, thermostats, and cooktop exhaust fan. The only appliance that isn’t covered is a stand-alone freezer. Other appliances covered include a cooktop exhaust fan and built-in dishwasher. You can also add optional coverage for a pool, but these are not included in the basic plan.

The company’s home appliance service is listed with the Better Business Bureau as Transform Holdco LLC. While the bankruptcy of Sears may seem scary for consumers, Sears’ home warranty plans are financially sound and follow industry trends. Typically, the contract has limitations and exclusions, so be sure to read the contract carefully. Generally, Sears has an A+ rating with the Better Business Bureau. However, accreditation can change quickly. For this reason, consumers should not base their decision on a company’s accreditation.

When comparing various home warranty plans, keep in mind that some products are excluded from coverage. While Sears covers most of the major household appliances, the Whole Home plan provides more comprehensive coverage. You can expect to pay between $200 and $500 for repairs or replacements. The coverage limits for these plans are also higher than many competitors. For example, Sears offers 24/7 customer support and a 180-day guarantee for repairs.

While some home warranty plans do not cover pre-existing conditions, some do. For instance, if you’re replacing an appliance that was damaged during the installation process, you’ll likely need to make some changes to the unit. However, the difference is minimal, as most kitchen appliances are standard sizes and don’t require alterations to the countertops. Moreover, this plan offers a replacement for a similar model.

Price is reasonable

Among the many home warranty companies, Sears is a top contender. Sears home warranty packages cover a variety of appliances and systems in the home, and are available in three plans, with options to cover the entire house or only specific appliances and systems. Customers can choose the plan that best suits their needs and budget. The company’s customer service team is available around the clock, and the warranty is typically good for 180 days.

While it is true that many consumers are satisfied with their warranties, some are unhappy with their service. While a Sears home warranty price may seem reasonable, it may not be worth it if the service is subpar. Reviews on Trustpilot and BBB indicate that many customers are unhappy with the service and coverage. In addition, the vast majority of customer reviews are negative, with many complaining that the service technicians never show up.

In addition to its reasonable price, Sears home warranty has a no-questions-asked cancellation policy. Upon cancellation, customers may receive a full refund within 30 days of purchase. If a problem arises, a $25 claim processing fee will be deducted from their refund. If the service is provided under the warranty agreement, however, they can charge the remainder of the cost. Despite its reasonable price, the reviews on Sears home warranty aren’t very encouraging. Some competitors have much higher numbers.

Another advantage of a Sears home warranty is that it covers a wide range of items, and is available nationwide. Many home warranty providers don’t cover appliances in all states, which makes it important to check whether the company offers coverage in your area. The company also offers an easy-to-navigate website and sample contracts. Although Sears home warranty price is higher than its competitors, it is still a good value compared to the costs of repair and replacement.

Cancellation fee is high

If you want to cancel your Sears Home Warranty, you’ll have to do so at least 30 days before the contract expires. The cancellation fee is $25, which is lower than the industry average. However, you’ll have to pay for any services rendered under your agreement, as well as a $25 processing fee. In some cases, you can even transfer your contract to another party, but you’ll likely have to pay a transfer fee. Fortunately, there are ways to avoid paying the high cancellation fee and still keep your coverage.

While the cancellation fee may seem high, it’s important to note that this isn’t the only disadvantage of the Sears Home Warranty. There’s a 24/7 helpline and a website dedicated to the service. You can also contact a live agent through the chat feature or chat with a home warranty expert via chatbot. Another way to resolve any issues with your warranty is by reviewing the knowledge center or FAQs. The Knowledge Center has hundreds of articles and FAQs to help you get through your issues.

The Sears Home Warranty is pricier than many of its competitors. While it covers major appliances and systems, it is not available in every state. Many home warranty providers have lower cancellation fees and better online reviews. Another downside is that the service fee is more expensive than the industry average and it only covers certain parts of your home. Whether you choose to cancel your plan is up to you, but it’s worth the money to have peace of mind.

The Sears Home Warranty has three plans. Choose the Appliance Plan, System Plan, and Whole Home Plan. The plans allow you to add on extra coverage. There’s no age limit on appliances, and you’ll enjoy 25 percent discounts on repairs if you sign up for one of their plans. But be sure to read the fine print. Some Sears reviews show a vast majority of dissatisfaction with the home warranty services provided by the company.

You may want to know if the service you are paying for is actually free until you receive their prior express consent. Most home warranty services come with limitations and exclusions, so you should always read your contract before deciding to take advantage of a service. In general, it’s not free until you get their prior consent to use an outside network. You can choose to use Cinch Home Services for repairs, but you should always check the terms and conditions of the contract before committing to this service.

Sears has an in-house extended warranty program. It sells major appliances and home improvement products in their department stores, and also offers a service plan for their customers. They are vertically integrated in the industry, so they have capabilities at every level of the business. If you buy a new appliance from a Sears store, make sure to read the warranty agreement carefully.

If you are purchasing a new refrigerator, you may be interested in the Appliance Plan. The Appliance Plan covers a variety of appliances, including the refrigerator, dishwasher, and washing machine. You can also choose to add a spa or self-contained exhaust unit to your warranty. Other appliances covered by this plan include a stand-alone freezer, septic tank, and stand-alone microwave.

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