How to Return a Box Mattress


Written By: Lorraine Rowen

how to return box mattress

If you purchased a box spring, memory foam, or a hybrid mattress, you may be wondering how to return a box spring or mattress. Depending on where you purchased it, you may have a couple of different options. Some retailers offer free returns, while others do not. Check with the retailer about their return policy before purchasing a mattress.

Walmart’s return policy

When you are shopping for a box mattress at Walmart, it is important to understand its return policy. This policy applies to mattresses that you bought at the store or online. You will have to present a receipt or other proof of identity for a refund. If you are not satisfied with your purchase, you can return it within 90 days.

Amazon’s return policy

Amazon’s return policy for box mattresses is easy and hassle-free. Simply contact the customer support team, and the company will arrange to pick up your returned mattress and refund you. The return process can take up to 25 days, but in some cases it’s as fast as seven days.

Nectar’s return policy

If you aren’t satisfied with your new box mattress, Nectar’s return policy will make it easy to get a refund. The company coordinates with a local charity or recycling center to collect your old mattress. You’ll be asked to place your box mattress by your front door, and you’ll have to be home when it’s picked up. Nectar also encourages you to include photos of any defects to the return request, including a close-up or overhead image of the defect.

Amerisleep’s return policy

Amerisleep has an excellent return policy that is very easy to follow. They started out online and have since opened showrooms in different locations. You won’t have to worry about buying a mattress from a dirty warehouse, either. Instead, you’ll walk into a clean, modern space and see a wide selection of beds.

Eve’s return policy

If you’re not satisfied with your box mattress, Eve’s return policy will help you get a refund. The company will pick up the mattress at no cost to you, and will issue a refund minus shipping costs. You can return your box mattress in any condition. Even if it’s damaged, you can still get a refund from Eve.

Bear’s return policy

If you want to return your box mattress for any reason, Bear has a generous return policy. Their box mattresses are made in US factories, and shipping is free for the lower 48 states. However, shipping to Alaska and Hawaii is an extra fee and is not refundable. You can also request a pickup and donation of your old mattress from Bear after you have received it.

Eve’s sleep trial

Eve’s sleep trial box returns are easy to arrange and can be done within fourteen days of delivery. The company will pick up your mattress and issue a full refund, minus shipping costs. If you miss the pickup, you may be charged a PS30 fee. Returns will be processed in three to seven business days for credit cards and two days for PayPal. If you purchased financing, the refund can take up to 14 days.

Purple’s sleep trial

The sleep trial is a great way to try out a Purple bed before buying it. This program allows customers to return or exchange a mattress for a different one within the sleep trial period. Customers can exchange their old mattress for a new one, but they can’t exchange the mattress for the same model.

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